STANDARD TERMS AND CONDITIONS
TOMATIS EQUIPMENT
PERIOD OF EQUIPMENT HIRE
Equipment is generally hired for a 14 day period. Clients are expected to start using equipment on the day that it arrives and return it promptly.
The equipment need to be returned promptly so that it can be serviced and passed on to other clients. If there is a delay in the return of the equipment for a period of 7 days they will be a weekly charge of £100 for each additional week or part of a week until the equipment is returned.
RESERVATION POLICY FOR EQUIPMENT HIRE
As far as possible we try to supply equipment to meet our clients needs. That is not always possible if there are breakages or clients are slow in returning the equipment.
As soon as equipment is available clients will be notified and upon your confirmation arrangement will be made for its collection.
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HIRE OF EQUIPMENT
Hire of sound therapy equipment is £200 for a 14 day period.
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Typical clients require three sessions of therapy over a period of 3 to 4 months.
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Payment is normally made in advance.
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BREAKAGES
We try our very best to ensure that all equipment is in good working order when it is given to you. In return we ask you to look after our equipment and keep them safe from damage.
However, occasionally equipment gets badly damaged at a client's premise in which case the client is responsible for the cost of the repairs and will be invoiced accordingly.
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FORMAL ASSESSMENT £400 per assessment
Includes:
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Full written report
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A motor skills assessment A sound processing assessment
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A check of visual functioning
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An analysis of how a person uses all their senses and motor skills together to solve simple cognitive tasks
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A plan for how to move forward in manageable steps in order to gain motor-sensory integration.
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REFUND POLICY
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In circumstances where no-one is sure that a client will engage with sound therapy then we usually ask the client to give it a go for a few days before returning the equipment. If the client just cannot engage then the equipment should be promptly returned. If the equipment is not working, we will generally replace the equipment.If clients for some reason are not satisfied with our service, they must notify us promptly, we will do our best to address the matter appropriately.
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THERAPY
CANCELLATION POLICY
If you need to cancel your appointment, please ensure you give at least 24 HOURS NOTICE so we can offer your appointment to another client.
​Missed / cancelled appointments on the day will incur a full charge of the fees.
PRIVATE HEALTHCARE INSURANCE
We are registered with a number of insurances companies. Before booking your appointment, please check the terms and conditions of your individual policy about the level of available cover and whether you need to be referred by your GP or a Specialist.